← Customer Support

Auto-tag and triage tickets with Zapier + ChatGPT

The problem

Unsorted inbound mail makes urgent issues easy to miss.

Workflow

  1. 1Trigger Zap on new support email
  2. 2Send body to OpenAI step to classify topic and urgency
  3. 3Apply Gmail label / post urgent ones to Slack
  4. 4Review misclassifications monthly

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Repetitive pre-sales and how-to questions eat hours of a solo founder's day.

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Writing thoughtful replies to every email is slow.

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Shopify store support with Gorgias AI Agent

Order-status and return questions flood a small e-commerce inbox.

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